Policies

We understand that sometimes life gets in the way. Yet cancellations can be very disruptive for both Customers and Service Providers and should be avoided, if possible. The closer a cancellation occurs to the booking date, the greater the impact on the Customer’s personal plans and the Service Provider’s business. This Cancellation and Refund Policy […]

Learn how unexpected emergencies or events beyond your control affect your bookings, allowing you to cancel penalty-free and understand your refund options

Learn how to share health and wellness content safely by following our rules against off-topic, plagiarized, offensive, misleading, or harmful material

Learn how ZeroDegrees keeps everyone safe and welcome by strictly banning any public incitement to hatred or violence against people based on their personal characteristics

Learn how ZeroDegrees promotes inclusion and respect by making sure no one gets denied service or treated differently because of their background or personal characteristics

Learn how to write helpful, relevant and unbiased reviews and see how service providers can respond to keep everything fair and trustworthy

Learn how to spot and avoid misleading or unscientific health claims to ensure you share only credible, peer-reviewed information

Learn how ZeroDegrees protects its brand, logos, and name, and the rules you need to follow to honestly and accurately describe your relationship with us

Learn what types of photos, videos, and audio you are allowed to share on the platform, ensuring your media is authentic, high-quality, and respects intellectual property rights